The Difference Between a Counsellor and a Psychologist: Which One is Right for You?

When it comes to seeking mental health support, many people are unsure whether they should see a counsellor or a psychologist. While both professionals provide invaluable help, their roles, approaches, and areas of expertise are different. Understanding these differences can help you make an informed decision about which type of support is right for you.

If you’ve ever wondered, “Should I talk to a counsellor or a psychologist?” you’re not alone. It’s a common question, especially for those new to therapy. In this article, we’ll explore the key distinctions between these two professions, answer some of the most frequently asked questions about counselling, and help you determine the best path for your needs.

What is a Counsellor?

A counsellor is a professional who is trained to support clients with minor to moderate mental health issues, provide emotional support, guidance, and coping strategies for a range of life challenges. Counsellors work with individuals to help them manage stress, anxiety, relationship issues, and more. They often focus on helping clients develop practical tools to navigate life’s ups and downs and improve their overall well-being.

At Chat It Out, I provide counselling services to individuals dealing with a variety of concerns, including stress, life transitions, and emotional well-being. My approach is holistic and client-focused, meaning I tailor my counselling style to meet the unique needs of each person I work with.

If you're curious about the types of clients I work with, I provide counselling services to individuals seeking emotional support and personal growth, particularly those navigating significant life changes. Counselling can help you gain clarity and perspective on your situation, supporting you to find solutions best for you. 

What is a Psychologist?

A psychologist, on the other hand, often has a more clinical focus. Psychologists are trained to assess and diagnose moderate to major psychological, emotional or behavioural issues and mental health conditions, such as depression, anxiety disorders, and more severe psychological issues. They often use evidence-based practices like cognitive behavioural therapy (CBT) to treat specific mental health concerns. Psychologists may also conduct psychological testing and research to better understand human behaviour.

While a psychologist might be the right choice if you're looking for treatment for a diagnosed mental health condition, counselling can be highly effective for managing stress, emotional difficulties, and improving your general well-being.

If you’re feeling overwhelmed and unsure of whether you need a counsellor or psychologist, you may also want to explore how stress impacts mental health.

Common Questions About Counselling

Many people have questions about what counselling entails and how it differs from seeing a psychologist. Below are some of the most frequently asked questions I receive as a counsellor:

Is what I share in session confidential?

Everything that is shared with me is confidential and kept in a secure location, with the exception of:

• Information shared that indicates yourself, or others, are in imminent risk of harm.

• When legal requirements demand that confidential material be revealed, in which case the client would be notified prior to the release of information.

• When a child, youth or vulnerable adult is in need of protective intervention.

• If you engage the services of other organisations, in which case I will seek your permission in writing as to what you agree to share.

Are any health subsidies applicable?

You do not need a Mental Health Plan, nor do you require a referral from a GP to make an appointment with Chat it Out.  

Chat it Out  fees are not claimable from Medicare or from Health Care Providers, however the cost to see a Counsellor is comparable to the average gap fee payable under a Mental Health Care Plan., if you were to see a Psychologist or a Clinical Psychologist.

Appointments with Chat it Out are not recorded in your “My Health Record”.

The current rebate in 2023 from Medicare for psychologists is between $89 and up to $131 for clinical psychologists, however the Australian Psychological Societies recommended session fee is $280 which means you may be out of pocket for between $130 – $190 

Are you affiliated with any Professional Organisations?

I am a member of the Australian Counselling Association.  To maintain my Membership I must abide by their Code of Conduct and Ethics, ensure I meet annual Professional Development and Supervision requirements.

What records will you keep?

With your permission, I will take notes to keep track of our progress and record your goals.  I will keep computer records secure and password protected.  These records can only be accessed by myself.

You are able to view any records I keep in your personal file, upon request.

Are you a registered NDIS Provider? 

Chat it Out is not a registered provider with the NDIS.  Chat it Out can service Self-Managed and Plan Managed participants. Chat it Out is unable to service Agency Managed clients (managed by NDIS) directly, however we welcome a collaboration discussion with your Registered Quality Support Service Provider about subcontracting our services.

1. Who do you provide counselling services to?

I work with individuals from all walks of life, helping them navigate various challenges, from stress and anxiety to life transitions. Whether you’re looking for emotional support or strategies to cope with life’s difficulties, I provide counselling services that are tailored to your needs.

2. What kind of counsellor are you?

I take a holistic approach to counselling, focusing on the whole person—mind, body, and spirit. My goal is to help you develop the tools you need to live a balanced, fulfilled life. You can learn more about my approach by exploring holistic wellness and how it can support your emotional health.

3. Will I have a more positive outlook on life through counselling?

Yes, many people find that counselling helps them develop a more positive outlook by addressing underlying emotional challenges and providing tools to cope with difficult situations. If you’ve been struggling to find happiness or fulfilment, counselling can help you reconnect with joy.

4. Can you teach me coping strategies to help me relax?

Absolutely. In our sessions, we work on developing personalised coping strategies, including relaxation techniques, mindfulness, and self-care routines to help you manage stress and anxiety. You can learn more about mindfulness techniques and how they can be incorporated into your daily life.

5. Why did you become a counsellor?

I became a counsellor because I’m passionate about helping people find balance and clarity in their lives. Watching individuals grow, heal, and become more empowered through counselling is incredibly fulfilling. I believe everyone deserves support, and I’m here to provide that through compassionate, client-centred care.

Which One is Right for You?

If you’re dealing with deep emotional distress, trauma, or a diagnosed mental health condition, you may benefit from working with a psychologist. However, if you’re seeking support for managing life’s challenges, wanting to make some positive changes and set some goals, improve your emotional well-being, or develop coping strategies, counselling may be the better fit.

It’s also possible to benefit from both counselling and psychological services, depending on your needs. Many people find that working with a counsellor provides the emotional support and practical tools they need, while psychologists can offer more in-depth treatment for specific mental health conditions.

If you’re unsure which path is best for you, book a time to chat with Chat It Out, and we can explore your options together.